Privacy Policy

Last Updated: 12/03/2026

dermaV (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African laws. POPIA regulates how organisations collect, use, store and protect personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or interact with our website.

1. Who We Are

dermaV is a skincare and aesthetic brand offering skincare products, treatments, and professional training solutions. This Privacy Policy applies to all visitors, users, and customers who access the dermaV website or interact with us through digital platforms. For the purposes of POPIA, dermaV acts as the Responsible Party for the personal information processed through this website.

2. Personal Information We Collect

We may collect and process the following types of personal information.

Information You Provide
When you interact with our website, you may voluntarily provide your name and surname, email address, phone number, company or practice name, professional information for training or professional enquiries, messages submitted through contact forms, and information submitted when registering for training or events.

Automatically Collected Information
When you visit our website, certain information may be collected automatically such as your IP address, browser type and version, pages visited on our website, date and time of your visit, and website usage data. This information helps us improve the functionality and user experience of our website.

3. How We Use Your Personal Information

We use your personal information for responding to enquiries submitted through the website, providing information about products, services, or training, processing event or training registrations, improving our website and services, sending relevant communications where consent has been provided, and complying with legal and regulatory requirements. Personal information will only be used for the purpose for which it was collected.

4. Legal Basis for Processing Information

We process your personal information in accordance with POPIA when you have given consent, when it is necessary to provide a requested service or respond to an enquiry, when it is required by law, or when it is necessary for legitimate business purposes.

5. Cookies and Website Tracking

Our website may use cookies to improve user experience and analyse website traffic. Cookies may be used to understand how visitors use our website, remember user preferences, and improve website functionality. You can choose to disable cookies through your browser settings, however this may affect certain website features.

6. Sharing of Personal Information

dermaV will not sell or rent your personal information. Your information may be shared with trusted third parties where necessary to operate the website or deliver services such as website hosting providers, marketing or email communication platforms, training or event management systems, and professional service providers. These third parties are required to protect your information and process it only for authorised purposes. We may also disclose personal information where required by law.

7. Security of Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or damage, misuse, or disclosure. Security measures include secure hosting environments, restricted data access, and secure communication protocols.

8. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Once information is no longer required, it will be securely deleted or anonymised.

9. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the right to request access to the personal information we hold about you, request correction of inaccurate or outdated information, request deletion of personal information where applicable, withdraw consent to processing, object to the processing of personal information, and lodge a complaint with the Information Regulator.

10. Links to Third-Party Websites

Our website may contain links to external websites. dermaV is not responsible for the privacy practices or content of these third-party websites. We encourage users to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The most recent version will always be published on this page.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us.

dermaV
Email: info@dermav.co.za
Website: https://dermav.co.za/

If you believe your personal information has been processed unlawfully, you may contact the Information Regulator of South Africa.